See survey results

See how a survey is doing and what customers answered, as charts.

1. Go to Surveys.

2. On the survey's row, select View results.

   

   Select View results on any survey row to open its report.
3. Pick a date range: the last 7, 30, or 90 days. To see one place only, pick it in the All channels menu.

   

   Filter the report by date range (1) or choose a specific surface from All channels (2).

Performance and By channel show how the survey is doing, and each question gets its own chart below.

What you see

• Performance — Impressions (how many times the survey was shown), Started, Completed, and Dropped off (people who stopped partway).

• By channel — the same numbers for each place the survey runs.

• A chart for each question. On some questions, you can switch the chart style with the small buttons on the chart.

  

  Switch chart styles using the buttons on the question card.

Download or dig deeper

• Export summary downloads these totals as a file you can open in Excel or Google Sheets. It has counts per answer, not each person's answers.

  

  Export summary (1) downloads answer totals as a spreadsheet, while View responses (2) shows individual customer entries.
• View responses shows each person's answers. See Read and export responses.

Next: read and export responses.