Connect other apps

Send survey answers to Klaviyo, Mailchimp, Slack, and other apps you use.

Askly can send answers to: Klaviyo, Mailchimp, Slack, Brevo, HubSpot, Zendesk, and Webhook (for developers).

Step 1: Connect the app

1. Go to Settings → Integrations.

2. Select Connect next to the app.

3. Paste the key the window asks for. The window tells you where to find it in that app.

4. If the window has Test connection, select it to check the key. Then select Save.

   

   Enter the API key, select Test connection to verify it, then select Save.

Connected apps show Manage. The rest show Connect.

Step 2: Choose what each survey sends

Connecting an app doesn't send anything yet. For each survey:

1. Open the survey and go to Flow → Merchant.

2. Select the + under a step (Add a step after this), then pick the app's step under Send to an app, such as Post to Slack.

3. Choose where the answers go, such as a Klaviyo list or a Slack channel.

4. Select Save.

Answer the survey once yourself to check it works.

Using Zapier? Add Trigger a Zap and paste your Zapier link. No connection needed.

Add Trigger a Zap to your merchant flow and paste your Zapier Catch Hook link.

Add Post to Slack to the flow, then choose which channel receives responses.

Check that it worked

Open a response in Responses and look at its Activity card. Each step shows whether it succeeded or failed.

If a step failed, fix the connection or the step, then select Retry. If the last send to an app failed, Settings → Integrations also shows the error on that app.

If a send fails, the app row in Settings → Integrations highlights the delivery error.

The Activity timeline on each response details page logs when a send to Slack succeeds.

Next: add your logo to survey pages.