> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/askly-customer-surveys/where-surveys-appear/channels/audience-and-frequency.md). # Choose who sees a survey and how often Choose which customers see a survey, how often, and which survey wins when two share a place. Open a survey, go to **Channels**, and pick a place. These settings work for each place on its own. ## Choose who sees it Most places have a **Who sees it here** setting (for the post-purchase email, **Who gets it**). Keep everyone, or pick a group such as **First-time buyers** or **Repeat buyers**. On the online store the groups are visitors, such as **Returning visitors**. **Embed in email** and **Standalone page** have no audience setting.

The Who sees it here setting of the Thank you page with All customers, First-time buyers, Repeat buyers and two more choices — Who sees it here narrows a place to a group of customers.

## Choose how often Under **How often**: * **Show to** — show the survey to everyone, or only to some shoppers, such as 20%. * **Ask the same person again** — **Never**, or after 90 or 180 days.

The How often section of the Online store panel with Show to set to 20% and Ask the same person again set to Never — Show to sets how many shoppers see the survey, and Ask the same person again sets how long to wait before asking them again.

## Two surveys in the same place Only one survey shows at a time. The first one in display order that fits the customer wins. To change the order, see [Pick which survey shows first](/askly-customer-surveys/surveys/manage.md#pick-which-survey-shows-first). Next: [see survey results](/askly-customer-surveys/results/survey-results.md).