Why can’t I see the swatches for my new product?

• The new products may not be showing the variant swatches in the app because they haven't been synced yet.

• To fix this, you need to go into the app Dashboard and sync the data to ensure that the latest information is updated.

1

Go to admin app -> Dashboard

• Go to Admin Shopify

• Open admin app GLOBO Color Swatch

• Go to the Dashboard page

2

Sync data

• In dashboard page

• Find box sync your online store

• Click button update data

• wait sync process running, when there is a toast sync done, the sync process is complete

3

Check your product in online store

If you have synced successfully and checked the product is still not showing, we can integrate it.

For further assistance, contact us via [email protected]