Globo Docs
GLO Color Swatch
GLO Color Swatch
  • Getting started
  • Product variants swatch
    • Variant swatch style
    • Display on product page
      • Show only images related to the selected variant
      • Required select swatch options before add to cart
      • Inventory variations on product page
  • Display on collection page, home page, other pages
    • Show add to cart button on slider, grid, list products
    • Clean up variant option in collection page
    • Display real-time product data as variations change
  • Choose type variant swatch
    • Set color for variant option value
    • Upload custom image for variant option value
    • Setup automate image variant product
  • Advanced setting variants swatch
    • Show/hide variant name
    • Show/hide tooltip
    • Out of stock style
  • Image swatch ratio
  • Bulk export & import variant options
  • Group products as variants
    • Group product style
  • Bundles
    • Setting up product bundles
    • Setting up quantity breaks
  • App integrations
    • PageFly Landing Page Builder
    • Gempage
    • Smart Product Filter & Search
  • FAQs
    • Why can’t I see the swatches for my new product?
    • My theme doesn’t support app blocks — how can I show or move the swatches?
    • Why does the app work on collection pages but not on the homepage or other pages?
    • Why don’t the images change when I pick a different swatch?
    • Why doesn’t the main product image update when I click a color swatch?
    • Why is the wrong product variant added to the cart?
    • Why do swatches disappear when I switch to another language?
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  1. FAQs

Why can’t I see the swatches for my new product?

PreviousSmart Product Filter & SearchNextMy theme doesn’t support app blocks — how can I show or move the swatches?

Last updated 17 days ago

  • The new products may not be showing the variant swatches in the app because they haven't been synced yet.

  • To fix this, you need to go into the app Dashboard and sync the data to ensure that the latest information is updated.

1

Go to admin app -> Dashboard

  • Go to Admin Shopify

  • Open admin app GLOBO Color Swatch

  • Go to the Dashboard page

2

Sync data

  • In dashboard page

  • Find box sync your online store

  • Click button update data

  • wait sync process running, when there is a toast sync done, the sync process is complete

3

Check your product in online store

If you have synced successfully and checked the product is still not showing, we can integrate it.

For further assistance, contact us via [email protected]