Show suggestion when no search result found
When customers search for something and no matching results are found, you can display suggested products instead of showing an empty instant search widget. This helps improve the user experience and keeps shoppers engaged.
🧩 How It Works
When a customer searches for something that doesn't return any results, the app can automatically show products from a collection of your choice or suggested keywords.
⚙️ Steps to manage
Step 1: Open the App Settings
In your Shopify admin, go to the Smart Product Filter & Search app.
From the left menu, click Search → Settings.
Step 2: Enable the feature
Scroll to the section titled No Search Results Suggestions.
Enable the Show Keywords Suggestions option.
From the Keyword list box, enter the list of keywords you want to show when no results are found.
Enable the Show Product Suggestions option.
From the dropdown menu, select the products you want to show when no results are found.
Step 3: Save Your Changes
Click Save to apply the settings.
💡 Example
If someone searches for "hoodie" and no products match that keyword, you can show items you've selected in the above settings to keep them browsing.
📩 Need Help?
We’re happy to support you! If you have any questions, feel free to email us at [email protected]
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