> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/filter/show-suggestion-when-no-search-result-found.md).

# Show suggestion when no search result found

✨When customers search for something and **no matching results** are found, you can display **suggested products** instead of showing an empty instant search widget. This helps improve the user experience and keeps shoppers engaged.

<figure><img src="/files/shTk33XOHq5HxbuebKIc" alt=""><figcaption></figcaption></figure>

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### ⚙️ How It Works

When a customer searches for something that doesn't return any results, the app can automatically show **products from a collection** of your choice or suggested keywords.

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### &#x20;✅Steps to manage

#### ⚡️Step 1: Open the App Settings

1. In your Shopify admin, go to the **Smart Product Filter & Search** app.
2. From the left menu, click **Search** → **Settings**.

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#### ⚡️Step 2: Enable the feature

1. Scroll to the section titled **No Search Results Suggestions**.
2. Enable the **Show Keywords Suggestions** option.
3. From the Keyword list box, enter the list of keywords you want to show when no results are found.
4. Enable the **Show Product Suggestions** option.
5. From the dropdown menu, select the products you want to show when no results are found.

<figure><img src="/files/6iBzq3YrUnPPqs8V1N90" alt=""><figcaption></figcaption></figure>

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#### ⚡️Step 3: Save Your Changes

Click **Save** to apply the settings.

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### 💡 Example

If someone searches for "hoodie" and no products match that keyword, you can show items you've selected in the above settings to keep them browsing.

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### 📩 Need Help?

We’re happy to support you!\
If you have any questions, feel free to email us at **<contact@globo.io>**