> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/filter/show-suggestion-when-no-search-result-found.md).

# Show suggestion when no search result found

✨When customers search for something and **no matching results** are found, you can display **suggested products** instead of showing an empty instant search widget. This helps improve the user experience and keeps shoppers engaged.

<figure><img src="/files/shTk33XOHq5HxbuebKIc" alt=""><figcaption></figcaption></figure>

***

### ⚙️ How It Works

When a customer searches for something that doesn't return any results, the app can automatically show **products from a collection** of your choice or suggested keywords.

***

### &#x20;✅Steps to manage

#### ⚡️Step 1: Open the App Settings

1. In your Shopify admin, go to the **Smart Product Filter & Search** app.
2. From the left menu, click **Search** → **Settings**.

***

#### ⚡️Step 2: Enable the feature

1. Scroll to the section titled **No Search Results Suggestions**.
2. Enable the **Show Keywords Suggestions** option.
3. From the Keyword list box, enter the list of keywords you want to show when no results are found.
4. Enable the **Show Product Suggestions** option.
5. From the dropdown menu, select the products you want to show when no results are found.

<figure><img src="/files/6iBzq3YrUnPPqs8V1N90" alt=""><figcaption></figcaption></figure>

***

#### ⚡️Step 3: Save Your Changes

Click **Save** to apply the settings.

***

### 💡 Example

If someone searches for "hoodie" and no products match that keyword, you can show items you've selected in the above settings to keep them browsing.

***

### 📩 Need Help?

We’re happy to support you!\
If you have any questions, feel free to email us at **<contact@globo.io>**


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.globo.io/filter/show-suggestion-when-no-search-result-found.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.