# FAQS - [Why the menu does not show or shows incorrectly on our website?](https://docs.globo.io/mega-menu/faqs/why-the-menu-does-not-show-or-shows-incorrectly-on-our-website.md) - [Why are Shopify's changes not reflected on menu?](https://docs.globo.io/mega-menu/faqs/why-are-shopifys-changes-not-reflected-on-menu.md) - [How to pause/cancel my subscription?](https://docs.globo.io/mega-menu/faqs/how-to-pause-cancel-my-subscription.md) - [Why menu item not redirecting on mobile?](https://docs.globo.io/mega-menu/faqs/why-menu-item-not-redirecting-on-mobile.md) - [What is the difference between Free vs Professional plan?](https://docs.globo.io/mega-menu/faqs/what-is-the-difference-between-free-vs-professional-plan.md) - [Can I have different menus on different markets/countries](https://docs.globo.io/mega-menu/faqs/can-i-have-different-menus-on-different-markets-countries.md) - [Can I show each separate menu on mobile version and desktop version](https://docs.globo.io/mega-menu/faqs/can-i-show-each-separate-menu-on-mobile-version-and-desktop-version.md) - [How to show the maps/youtube video on submenu](https://docs.globo.io/mega-menu/faqs/how-to-show-the-maps-youtube-video-on-submenu.md) - [Will it work with my Shopify theme?](https://docs.globo.io/mega-menu/faqs/will-it-work-with-my-shopify-theme.md) - [Can I add images, icons, or promotional banners to my menu?](https://docs.globo.io/mega-menu/faqs/can-i-add-images-icons-or-promotional-banners-to-my-menu.md) - [Can I customize the design to match my store’s branding?](https://docs.globo.io/mega-menu/faqs/can-i-customize-the-design-to-match-my-stores-branding.md) - [Does the app support multiple languages?](https://docs.globo.io/mega-menu/faqs/does-the-app-support-multiple-languages.md) - [Does the Mega Menu work on mobile?](https://docs.globo.io/mega-menu/faqs/does-the-mega-menu-work-on-mobile.md) - [Will the app slow down my store?](https://docs.globo.io/mega-menu/faqs/will-the-app-slow-down-my-store.md) - [What if I need help setting up my menu?](https://docs.globo.io/mega-menu/faqs/what-if-i-need-help-setting-up-my-menu.md) - [Can I try the app before paying?](https://docs.globo.io/mega-menu/faqs/can-i-try-the-app-before-paying.md) - [Can I show each separate menu on mobile version and desktop version?](https://docs.globo.io/mega-menu/faqs/can-i-show-each-separate-menu-on-mobile-version-and-desktop-version-1.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.globo.io/mega-menu/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.