Get Help

Free installation, live chat and email support.

Stuck on a setting, the menu doesn't look right on your theme, or you'd like us to set it up for you? Our team offers free installation and customization support. Choose the channel that suits you.

💬 Contact Us

Channel	How
Live chat	Click the chat bubble inside the app.
Email	📧 [e-mail]
Contact page	Click Contact in the app sidebar and send us a message (see below).
Request expert menu help	On the app Home page, click Request expert menu help. Share a screenshot of the kind of menu you want and/or a Reference website, add any details, and our experts build the menu for you.

Send a Message from the Contact Page

Enter your collaborator request code (1), then click Submit (2)

1

Open Contact

Click Contact in the app sidebar. The Contact us form opens.

2

Enter your email

Type the Email address where we should reply.

3

Add your collaborator request code

So we can access your store's apps and themes, enter your Collaborator request code (1). To find this 4-digit code, go to Shopify admin > Settings > Users and permissions and scroll down to Collaborators.

4

Describe the issue and submit

Fill in the Subject and Message, then click Submit (2). All fields are required. You'll see Message sent when it's done.

Get a faster answer: include the page URL where the problem happens, what you expected to see, and a screenshot. If your store is password-protected, include the storefront password too.

Installation and basic customization are free.

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The Menu Doesn't Show (or Shows Incorrectly)Will It Work with My Theme?

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💬 Need help?

Email us at 📧 [e-mail] - we’re happy to assist!