For the complete documentation index, see llms.txt. This page is also available as Markdown.

Overview

How the app works alongside page builders, other Globo apps, and third-party apps and themes.

The app runs inside your theme, on your product pages, alongside every other app you have installed. In most cases this works without any configuration. This section covers the cases that need attention.

Pages in this section

What the app needs on a page

The app needs three things to work on a page:

#
It needs
Which means

1

The app embed enabled on the theme

Store-wide, once per theme. See Enable the app embed

2

A product in context

A product page, or a featured product section. A general page with no product has nothing to attach options to

3

A place to render, and a form to attach to

Automatic placement finds your theme's product form. Where another tool builds the page instead, an app block or a CSS selector may be needed

When options do not appear, the cause is usually the second or third item.

When to contact support

Theme and app integration is the most common request our support team handles, and most cases are a small piece of integration work rather than a setting you have missed.

Contact support about:

  • Options not appearing in a quickview or a sticky add-to-cart bar

  • Conditions based on Shopify variants not firing on your theme

  • Options not rendering on a page built with a page builder

  • Anything that works on one theme and not on another

Remember to include your theme name, the app involved, and a link to the page. See Contact support.

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