> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/options/orders/export.md). # Export orders and files Get your orders out as a CSV, or the customers' uploaded files as a ZIP. Two exports, for two different jobs: a **CSV of the orders** for your spreadsheet or production system, and a **ZIP of the files** customers uploaded. Both work on what you have selected. Select orders on the page, or export everything matching your current search and filters.

Scope	What it covers
Selected	Just the orders you ticked
Current page	Every order on the page you are looking at
All orders matching your search and filters	The whole filtered set, however many pages it spans

## Exporting orders **Export orders** produces a CSV. The choice that matters is the row format.

Format	Shape	Best for
One row per product	All options of a product in one cell	Processing orders — one line per thing you have to make
One row per option	Each option value on its own row	Analysing options in a spreadsheet — you can pivot and count values

Pick by what you are going to do with it. A production list reads better as one row per product; counting how often customers choose each font needs one row per option. The file opens in Excel, Numbers, or Google Sheets. ## Exporting files **Export files** produces a ZIP of what customers uploaded.

Setting	Options
File organization	Each order in its own folder, or All files in one folder
File name	A template you build from the order and option details
What to include	Customer uploaded files, personalization previews, or both

At least one type has to be selected, or the export has nothing to produce. {% hint style="warning" %} **Put `{OptionName}` in the file name.** Without it, two files from different options on the same order end up with the same name, and one overwrites the other as soon as they land in one folder. This matters most with **All files in one folder**, where every file from every order shares a single namespace. {% endhint %} If you already run [Google Drive sync](/options/orders/automations/google-drive-sync.md), you may not need this at all — files from new orders are copied there automatically, already sorted into a folder per order. ## Large exports Small exports download immediately. Larger ones are prepared in the background and emailed to you as a download link.

Export	Downloads right away
Orders	Up to 500 orders
Files	Up to 20 files

Beyond that, the app says it is preparing them and names the address the link will go to. You can leave the page.

Message	What to do
The files are too large to download together	Select fewer orders, or split the export into batches
These orders have no files to export	Nothing was uploaded on the orders you selected
Too many exports. Try again in a minute	Exporting is rate-limited. Wait, then retry

## Notes * Exports cover orders still in the app. Anything past the 90-day window is gone, so export before you need it rather than after. * The CSV reflects the order as placed, including option sets you have since changed or deleted. * A file the customer uploaded that has since been removed cannot be exported.