Change your plan

Start a trial, switch plans, apply a discount code, and understand what a downgrade changes.

Open Pricing in the app. Every plan is listed side by side, with your current one marked.

The controls on the Pricing page

Control	What it does
Monthly / Yearly switch	Changes the billing period. Yearly is discounted; feature availability is identical either way
Discount code field	Enter a code, if you were given one, before switching
The button on each plan	Reads Start 14-day trial, Upgrade, Downgrade, or Current plan, depending on where that plan sits relative to yours

Compare plans and change billing period from one page.

Selecting a plan opens Shopify's own billing confirmation before the change takes effect. Nothing is charged until you approve it there.

Trials

Paid plans include a 14-day free trial. During the trial, you have access to all features included in that plan and are not charged. Starting a trial still requires Shopify to approve the charge, but the charge is only authorized and not collected.

Two things to do during a trial:

• Build your real option sets instead of test ones. If you only experiment, you may reach the end of the trial without knowing whether the plan meets your needs.

• Note the trial end date. There is no warning when the trial expires. When it ends, you return to your previous plan.

Upgrading

An upgrade takes effect immediately. Locked settings are unlocked, and anything you configured earlier that was not being applied starts working. There is nothing you need to rebuild.

If a setting still appears locked, reload the app so it reads the new plan.

Downgrading

Downgrading does not delete anything, but features the lower plan does not include stop working on your storefront immediately, even though they are still configured in the app.

An option that was hidden until a box was selected becomes permanently visible. Customer and country rules stop restricting who sees an option set. Most importantly, add-on charges stop being applied, so the option still appears but is no longer charged.

Before you downgrade:

1

Check what the lower plan includes

On Pricing, compare the lower plan against the features your live option sets use.

2

Export your option sets

A CSV export takes a few seconds and gives you a file to restore from. See Import and export.

3

Handle priced options first

If add-on pricing is not included in the lower plan, remove or restructure those options rather than leaving them uncharged.

4

Check a real product page immediately afterwards

Do not use the builder preview. Open a product the option set applies to and check that it behaves as you expect.

Cancelling

Uninstalling the app from Shopify admin ends the subscription. Your option sets stop appearing on your storefront, and add-on products the app generated remain in your Shopify catalog as normal products. See Permissions and data.