For the complete documentation index, see llms.txt. This page is also available as Markdown.

Custom templates

Save your own setups as reusable templates, and manage, duplicate, import, and export them.

A custom template is a template you create. After you build a setup that works, save it so your next product family starts from that setup rather than from an empty option set.

Two ways to create one

Route
Use when

Save as Template from an existing option set

You have already built something that works. This is the usual route

Create template from scratch

You want a reusable block that was never a live option set — a standard gift-options group, say

Save an option set as a template

1

Select the option sets

On the Option Sets list, select one or more rows. You can also do this from the builder's more-actions menu.

2

Choose Save as Template

From the bulk action menu on the list, or the builder's more-actions menu.

3

Find it under Custom Templates

Templates > Custom Templates.

The Custom Templates tab listing saved templates
Your saved templates are listed under the Custom Templates tab.

Create one from scratch

Templates > Create template. The builder opens in template mode.

Template mode differs from an option set in one way: there is no Setup flow, and no product, customer, or country rules. A template has no targeting, because it is never displayed on your storefront. It only has options. The left rail shows Elements instead.

The Custom Templates tab listing saved templates with their option elements
Template mode has no Setup flow, because a template has no targeting.

Using a custom template

There are two methods, and they produce different results.

Route
Result

Use template from the Templates page

Creates a whole new option set from it

Add template in the builder's add picker

Inserts its options into the option set you are already building

The second method is more useful once you have several templates. Inserting a standard "gift options" template into five option sets keeps those product families consistent, and you only build it once.

When you insert a template, names that match existing options are renumbered automatically, and conditional logic inside the template is updated so it continues to work. Check the names afterwards and set readable values.

Managing them

The Custom Templates tab lists your templates, in the same format as the option sets list.

Action
What it does

Search and sort

By name, or by date created

Open

Edit the template's options

Duplicate templates

Copy one or more

Delete templates

Permanently remove them. Confirmed first

Import and export

Move templates between stores

Each row lists the option types the template contains, so you do not have to open it.

Deleting a template does not affect option sets created from it. An option set created from a template is independent and is not linked to it.

A useful set of templates

Three templates cover most of what a personalization store reuses:

Template
Contains

Gift options

A gift-wrap switch, a gift message textarea with a conditional rule, and a recipient email

Engraving block

An engraving text field with your limits and input rules, a font picker with your fonts, and a position choice

Delivery preferences

A date picker with your lead time and blocked days, plus a delivery notes field

Insert the template you need into each new option set. Your wording, limits, and fonts then stay consistent across the store.

Notes

  • Custom templates may not be available on all plans. See Compare plans.

  • A template has no product, customer, or country rules — only options.

  • Add-on products used by a template's options work in the same way as elsewhere. An existing-product link points at the same product, and a generated product is shared. See Add-on pricing.

  • Templates are imported and exported separately from option sets. See Import and export.

Last updated

Was this helpful?