> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/pre-order/faqs.md).

# FAQs

- [Why is my pre-order button not showing?](https://docs.globo.io/pre-order/faqs/why-is-my-pre-order-button-not-showing.md)
- [Why Is only one pre-order product added to the cart?](https://docs.globo.io/pre-order/faqs/why-is-only-one-pre-order-product-added-to-the-cart.md)
- [How to show only pre-order products, Not back in stock and reverse?](https://docs.globo.io/pre-order/faqs/how-to-show-only-pre-order-products-not-back-in-stock-and-reverse.md)
- [How can I collect the balance when customers use the partial payment method?](https://docs.globo.io/pre-order/faqs/how-can-i-collect-the-balance-when-customers-use-the-partial-payment-method.md)
- [How to remove the message under/above the pre-order button](https://docs.globo.io/pre-order/faqs/how-to-remove-the-message-under-above-the-pre-order-button.md)
- [Do Pre-order products work in the Shop App?](https://docs.globo.io/pre-order/faqs/do-pre-order-products-work-in-the-shop-app.md)