# FAQs - [Why is pre-order not showing?](https://docs.globo.io/pre-order/faqs/why-is-pre-order-not-showing.md) - [Why Is only one pre-order product added to the cart?](https://docs.globo.io/pre-order/faqs/why-is-only-one-pre-order-product-added-to-the-cart.md) - [How to display back in stock and pre-order on a product?](https://docs.globo.io/pre-order/faqs/how-to-display-back-in-stock-and-pre-order-on-a-product.md) - [How to show only pre-order products, Not back in stock and reverse?](https://docs.globo.io/pre-order/faqs/how-to-show-only-pre-order-products-not-back-in-stock-and-reverse.md) - [How can I collect the balance when customers use the partial payment method?](https://docs.globo.io/pre-order/faqs/how-can-i-collect-the-balance-when-customers-use-the-partial-payment-method.md) - [How to remove the message under/above the pre-order button](https://docs.globo.io/pre-order/faqs/how-to-remove-the-message-under-above-the-pre-order-button.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.globo.io/pre-order/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.