Do Pre-order products work in the Shop App?

No. Shopify's Shop app does not support products that use selling plans, which are required for pre-orders. As a result, pre-order buttons, deposit payments, and pre-order information may not display correctly in the Shop app.

Recommended Action

To avoid customer confusion, we recommend removing pre-order products from the Shop sales channel while the pre-order campaign is active.

This ensures customers can only purchase these products through your online store, where the full pre-order experience is supported.

Can I Add the Product Back Later?

Yes. Once the pre-order offer has ended and the product is available for regular purchase, you can add it back to the Shop sales channel at any time.

FAQ

Is this an app limitation? No. This is a Shopify platform limitation. The Shop app currently does not support selling plans used by pre-order products.