For the complete documentation index, see llms.txt. This page is also available as Markdown.
Why doesn't Shopify's Buy X Get Y discount work with Pre-order products?
If you're using the Shopify Model (Selling Plans) for pre-orders, Shopify's automatic Buy X Get Y (BOGO) discounts are not supported for those pre-order items.
This is a limitation of Shopify's Selling Plans API and is not caused by the app.
Why Does This Happen?
Products configured with the Shopify Model (Selling Plans) use Shopify's purchase options framework. Due to current platform limitations, Shopify does not support Buy X Get Y automatic discounts for products purchased with selling plans.
As a result, customers will not receive a Buy X Get Y discount when their cart contains eligible pre-order products using the Shopify Model.
Is There a Workaround?
Currently, there is no workaround for this limitation when using the Shopify Model (Selling Plans).
If Buy X Get Y promotions are essential for your store, you may need to use a different promotion strategy or avoid using Selling Plans for those products.
Learn More
For more information about the limitations of Shopify Selling Plans, please refer to Shopify's official documentation:
