> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/pre-order/faqs/why-doesnt-shopifys-buy-x-get-y-discount-work-with-pre-order-products.md). # Why doesn't Shopify's Buy X Get Y discount work with Pre-order products? If you're using the **Shopify Model (Selling Plans)** for pre-orders, Shopify's automatic **Buy X Get Y (BOGO)** discounts are **not supported** for those pre-order items. This is a limitation of Shopify's Selling Plans API and is not caused by the app. ### Why Does This Happen? Products configured with the **Shopify Model (Selling Plans)** use Shopify's purchase options framework. Due to current platform limitations, Shopify does not support **Buy X Get Y** automatic discounts for products purchased with selling plans. As a result, customers will not receive a Buy X Get Y discount when their cart contains eligible pre-order products using the Shopify Model. ### Is There a Workaround? Currently, there is no workaround for this limitation when using the Shopify Model (Selling Plans). If Buy X Get Y promotions are essential for your store, you may need to use a different promotion strategy or avoid using Selling Plans for those products. ### Learn More For more information about the limitations of Shopify Selling Plans, please refer to Shopify's official documentation: {% embed url="" %}