How to Prevent Customers from Canceling Pre-Orders

By default, the Order Notification Email includes a link that allows customers to cancel their order. To prevent this, follow the steps below:

Steps:

  1. From the App Dashboard, go to Notification Email.

  2. Navigate to the Footer section.

  3. Uncheck the option: ✅ “Display link to cancel order”

  4. Click Save to apply the changes.

✅ Once this is disabled, the Cancel Order link will no longer appear in the notification emails sent to customers.

Let me know if you'd like help updating other parts of the email too!

📩 Need Help?

If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!

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