> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/pre-order/integrations/third-party-integration/integrate-with-shopify-flow/flow-actions.md).

# Flow Actions

### Flow actions are operations your workflow can execute through the Globo Preorder app.

#### To add a flow action, please follow 2 steps below:

{% stepper %}
{% step %}

#### Click the Plus sign.

<figure><img src="/files/wlNcoawxooHnDSbqzohO" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose an action you want.

<figure><img src="/files/VFRNr3oCmyu7zioUP7rz" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

## 1) Add product variant to preorder offer

### Purpose

Automatically move a variant into preorder coverage.

### How it works

This action links a variant to a target preorder offer. After linking, that variant follows the profile's preorder configuration and lifecycle behavior.

### Inputs

| Input       | Required | Meaning                                              |
| ----------- | -------- | ---------------------------------------------------- |
| variant\_id | Yes      | Shopify variant ID or GID                            |
| profile\_id | Yes      | Profile identifier / selling plan related identifier |

### Typical customer-facing use cases

* Auto-enable preorder when a product enters a campaign
* Sync profile assignment from external product rules

### Safe usage notes

* Use consistent ID format (numeric ID or GID) across your workflows
* Validate that `profile_id` belongs to the expected profile before running in bulk

***

## 2) Remove product variant from preorder offer

### Purpose

Remove a variant from preorder coverage when it should no longer be sold as preorder.

### How it works

This action unlinks a variant from a preorder offer. Optionally, it can also disable "continue selling when out of stock" for that variant.

### Inputs

| Input                       | Required | Meaning                                              |
| --------------------------- | -------- | ---------------------------------------------------- |
| variant\_id                 | Yes      | Shopify variant ID or GID                            |
| profile\_id                 | Yes      | Profile identifier                                   |
| disabled\_continue\_selling | No       | If true, disables continue selling when out of stock |

### Typical customer-facing use cases

* End preorder eligibility for selected variants
* Prevent further out-of-stock selling after profile removal

### Safe usage notes

* Use the optional `disabled_continue_selling` carefully in high-volume catalogs
* Test this action on a staging store before running large batch automations

***

## 3) Collect pending payment

### Purpose

Collect payment for preorder orders that were authorized with deferred capture/payment terms.

### How it works

The action attempts to capture pending payment for the target order. If enabled, customer notification is sent when capture fails.

### Inputs

| Input                         | Required | Meaning                               |
| ----------------------------- | -------- | ------------------------------------- |
| Order reference               | Yes      | Shopify order object                  |
| notify\_customer\_on\_failure | No       | Sends customer email if capture fails |

### Typical customer-facing use cases

* Capture at release date before fulfillment is opened
* Automate payment retry + notification policy

### Safe usage notes

* Add a condition to ensure the order is in a collectible state
* Pair with support alerts so failed captures are handled quickly

***

## 4) Hold all fulfillments

### Purpose

Temporarily block shipping for all fulfillment orders related to a preorder.

### How it works

The action places all fulfillments for the order on hold. This prevents shipment while your team resolves inventory, compliance, or risk issues.

### Inputs

| Input           | Required | Meaning                      |
| --------------- | -------- | ---------------------------- |
| Order reference | Yes      | Shopify order object         |
| reason\_notes   | No       | Internal reason for the hold |

### Typical customer-facing use cases

* Pause shipments during quality checks
* Pause shipment when payment/risk checks require manual review

### Safe usage notes

* Include `reason_notes` so support can answer customer inquiries accurately
* Add a paired release workflow to avoid long accidental holds

***

## 5) Notify customers in waitlist

### Purpose

Send back-in-stock notifications to customers waiting for a specific variant.

### How it works

The action sends notifications to customers on the waitlist for the provided variant.

### Inputs

| Input       | Required | Meaning                   |
| ----------- | -------- | ------------------------- |
| variant\_id | Yes      | Shopify variant ID or GID |

### Typical customer-facing use cases

* Notify waitlist immediately after restock verification
* Trigger manual campaigns when merchant wants controlled send timing

### Safe usage notes

* This action does not perform inventory validation before sending
* Add preconditions in Flow to avoid sending too early or incorrectly

***

## 6) Open scheduled fulfillments

### Purpose

Move scheduled preorder fulfillments into normal processing state.

### How it works

The action changes fulfillment orders from "Scheduled" to "Unfulfilled", making them ready for standard warehouse/fulfillment workflows.

### Inputs

| Input           | Required | Meaning              |
| --------------- | -------- | -------------------- |
| Order reference | Yes      | Shopify order object |

### Typical customer-facing use cases

* Release orders for fulfillment on launch/restock date
* Transition from planned shipment to operational shipment

### Safe usage notes

* Ensure payment and inventory checks are complete before opening fulfillments
* Run this after expected release date/time conditions

***

## 7) Release all fulfillments

### Purpose

Resume shipment for orders currently placed on hold.

### How it works

The action removes fulfillment holds and sets fulfillments back to "Unfulfilled", allowing shipping operations to continue.

### Inputs

| Input           | Required | Meaning              |
| --------------- | -------- | -------------------- |
| Order reference | Yes      | Shopify order object |

### Typical customer-facing use cases

* Resume shipping after hold reason is resolved
* Recover operations from temporary fulfillment freezes

### Safe usage notes

* Add checks so release only happens when risk/compliance flags are cleared
* Notify support when release occurs to align customer communication

***

## 8) Send shipping update notification

### Purpose

Proactively inform customers about preorder shipping progress.

### How it works

This action sends a shipping update email for a preorder order. You can use default template content or provide custom subject/header/body text.

### Inputs

| Input              | Required | Meaning                |
| ------------------ | -------- | ---------------------- |
| Order reference    | Yes      | Shopify order object   |
| email\_subject     | No       | Custom subject line    |
| email\_header      | No       | Custom email header    |
| email\_description | No       | Custom email body text |

### Typical customer-facing use cases

* Send milestone updates before dispatch
* Send localized, campaign-specific shipping communication

### Safe usage notes

* Keep message content aligned with actual fulfillment status
* If custom fields are empty, default template content is used

***

## 9) Split preorder fulfillments

### Purpose

Separate preorder items from in-stock items for cleaner fulfillment execution.

### How it works

For mixed orders, this action creates separate fulfillment handling so in-stock products can ship now while preorder items remain in their own fulfillment path.

### Inputs

| Input           | Required | Meaning              |
| --------------- | -------- | -------------------- |
| Order reference | Yes      | Shopify order object |

### Typical customer-facing use cases

* Ship available items immediately to reduce customer wait time
* Avoid blocking entire order because one line is preorder

### Safe usage notes

* Add customer communication so split-shipment expectations are clear
* Pair with shipping update actions for transparency