Partial Payment Reminder Email

Send a reminder email to the customer to complete the remaining payment for the pre-order

Partial payment reminder emails can be sent either automatically or manually, depending on how your app is set up in the two available models. You can check which model your store is using via [this link].

1

Shopify Selling Plan

  • Enable: Go to Settings > Pre-order > Partial payment and check Send payment reminder email.

Send payment reminder email
  • Automatically sends a reminder to customers to pay the remaining balance for their pre-order.

2

Laegacy Model

  • Send automatically to customers to remind them to complete their pre-order payment, using one of the following methods:

    • Send emails manually.

    • Send emails after a specified delay.

    • Send emails on a specific date and time.

  • Send a notification to the admin when the rest payment notification email is sent

3

Customize Email Template

  • Edit the email subject and text color.

  • Use available variables to insert dynamic data.

Liquid variables

You can use variables to output data to your email template. Available variables are as follows:

Variables
Description

{{shop.name}}

The name of your shop/store.

{{shop.email}}

The email address associated with your shop

{{shop.shop_owner}}

The full name of the shop owner

{{order_name}}

The name or number of the order (e.g., #1001)

{{customer_first_name}}

The customer's first name.

{{customer_last_name}}

The customer's last name

{{line_items}}

A list of all products in the order

{{preorder_line_items}}

A list of all pre-order products in the order

{{line.title}}

The product title

{{line.variant_title}}

The variant of the product (e.g., size, color)

{{line.quantity}}

The quantity of this product purchased

{{line.original_line_price}}

The original total price for this line item (before discounts)

{{line.discount_allocations}}

Discounts applied to this line item

{{line.final_line_price}}

The final price after discounts for this line item

{{subtotal_price}}

The subtotal amount (before tax and discounts)

{{tax_price}}

The total amount of tax applied to the order

{{total_price}}

The final total amount to be paid (including tax and after discounts)

{{total_outstanding}}

The remaining amount due (if the order hasn't been fully paid yet)

{{checkout_payment_collection_url}}

A link for the customer to complete payment (used in payment reminders or unpaid orders)

In the Sections tab, customize the header, body, and footer

4

Save and send test

  • Click Save.

  • Send a test email to verify the design and content

Example:


📩 Need Help? If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!

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