Shipping update Email

Automatically sends an email to the customer if their order contains a product with an updated delivery date.

1

How to enable

  • Go to SettingsPre-orderEmail templateShipping update.

  • Enable the checkbox "Auto-send email to the customer if the order contains a product with a change in delivery date".

  • This email will be triggered when you change the shipping from profile

Email shipping update
2

Customize email template

  • Edit the email subject and text color.

  • Use available variables to insert dynamic data.

Liquid variables

You can use variables to output data to your email template. Available variables are as follows:

{{shop.name}}

The name of your store.

{{shop.email}}

The email address of your store.

{{shop.shop_owner}}

The full name of the store owner.

{{order_name}}

The name or number of the order (e.g., #1001).

{{order_shipping_date}}

The date the order is scheduled to ship or was shipped.

{{customer_first_name}}

Customer’s first name.

{{customer_last_name}}

Customer’s last name.

{{line_items}}

List of all products in the order.

{{preorder_line_items}}

List of products that are pre-orders (if any).

{{line.title}}

The title or name of the product.

{{line.variant_title}}

The variant of the product (e.g., size, color).

{{line.quantity}}

The number of units of this product ordered.

{{line.original_line_price}}

Total original price of this line item (before discounts).

{{line.discount_allocations}}

Discount(s) applied to this line item.

{{line.final_line_price}}

Final price for this line item after discounts.

{{subtotal_price}}

Subtotal before tax and shipping (may or may not include discounts).

{{tax_price}}

Total tax amount applied to the order.

{{total_price}}

Total amount to be paid (includes tax, shipping, and discounts).

{{total_outstanding}}

The remaining unpaid amount for the order (if any).

In the Sections tab, customize the header, body, and footer.

3

Save and Send test

  • Save.

  • Send a test email to verify the design and content

Example:


📩 Need Help? If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!

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