Payment and Discount
You can choose how customers pay for their pre-order items by configuring Full Payment or Partial Payment in the Pre-order profile. Discounts can also be applied to both payment types.
1. Full Payment
How to Set up
From the Pre-Order section → Select a preorder offer you would like to configure the payment & discount.
Enable the Full payment option.
(Optional) Add a discount:
By amount (e.g., $10 off), or
By percentage (e.g., 15% off).
Click Save to apply changes.
How it works
Customers will pay the entire order amount at checkout.
If a discount is applied, it will be automatically deducted from the order total
2. Partial Payment
How to Set up
From the Pre-order profile, go to Payment options and discounts.
Enable Partial Payment option.
Set up the prepaid amount/percentage (e.g., 20% upfront).
(Optional) Add a discount (amount or percentage).
By amount (e.g., $10 off), or
By percentage (e.g., 15% off).
Set when to collect the remaining balance:
On a specific date, or
After X days from checkout.
Click Save to apply changes.
Example:
How it works
Customers pay the prepaid amount you set during checkout.
The remaining balance will be collected based on the model you use. You can read more about 2 models here.
1. Shopify Selling Plan Model
The remaining balance is collected automatically on the date you set.
The customer’s card (saved during the first payment) will be charged.
2. Legacy Model
The remaining balance can be collected manually or automatically:
Manual: Send a Reminder Email prompting the customer to pay the balance.
Automatic:
Go to Settings > Pre-order > Partial payment reminder > Edit template.
Select “Send automatically to customers to remind them to complete their pre-order payment.”
Options:
Send emails manually
Send after X days
Send on a specific date and time
Show/hide payment options on collection page
By default, these payment options will be displayed on the product page.
For the collection page, to optimize UI/UX, we have provided a setting to enable/disable it.
Steps as follows:
Go to Settings> Pre-order
Check/Uncheck the Show payment option(s) box
📩 Need Help? If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at contact@globo.io. We're always here to help!
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