Payment and Discount

You can choose how customers pay for their pre-order items by configuring Full Payment or Partial Payment in the Pre-order profile. Discounts can also be applied to both payment types.

1. Full Payment

How to Set up

1

• From the Pre-Order section → Select a preorder offer you would like to configure the payment & discount.

• Enable the Full payment option.

2

(Optional) Add a discount:

• By amount (e.g., $10 off), or

• By percentage (e.g., 15% off).

3

Click Save to apply changes.

How it works

• Customers will pay the entire order amount at checkout.

• If a discount is applied, it will be automatically deducted from the order total

2. Partial Payment

How to Set up

1

From the Pre-order profile, go to Payment options and discounts.

• Enable Partial Payment option.

2

Set up the prepaid amount/percentage (e.g., 20% upfront).

3

(Optional) Add a discount (amount or percentage).

• By amount (e.g., $10 off), or

• By percentage (e.g., 15% off).

4

Set when to collect the remaining balance:

• On a specific date, or

• After X days from checkout.

5

Click Save to apply changes.

Example:

Payment option on product page

How it works

• Customers pay the prepaid amount you set during checkout.

• The remaining balance will be collected based on the model you use. You can read more about 2 models here.

1. Shopify Selling Plan Model

• The remaining balance is collected automatically on the date you set.

• The customer’s card (saved during the first payment) will be charged.

2. Legacy Model

• The remaining balance can be collected manually or automatically:

  • Manual: Send a Reminder Email prompting the customer to pay the balance.

  • Automatic:

    • Go to Settings > Pre-order > Partial payment reminder > Edit template.

    • Select “Send automatically to customers to remind them to complete their pre-order payment.”

    • Options:

      • Send emails manually

      • Send after X days

      • Send on a specific date and time

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Show payment options and discount on collection page

By default, these payment options will be displayed on the product page.

For the collection page, to optimize UI/UX, we have provided a setting to enable/disable it.

Steps as follows:

• Go to Pre-order -> Choose Appearance tab

• Open the Product list tab -> Pre-order messages and payment options -> Show payment option(s)

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📩 Need Help? If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!