> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/pricing/what-happens-after-trial-ends.md).

# What happens after trial ends?

What the 14-day free trial includes, what changes on your storefront if you don't subscribe before it ends, and how to reactivate the app.

## What this does

Every store starts with a **14-day free trial** with full access to all app features — filtering, search, recommendations, and Vehicle Finder — with no charge during this period. This page covers what you're told before the trial ends, what changes if you don't subscribe, and how to pick things back up afterwards.

## Before the trial ends

* **Email reminder** — a reminder is sent to the store owner's email address before the trial ends.
* **Dashboard notification** — you can also track your remaining trial days on the app's **Home** dashboard at any time.

## After the 14-day trial

If you don't subscribe to a paid plan before the trial ends:

* **The app stops working.** Filtering, search, and the other app features are no longer active on your storefront, and your collection and search pages revert to your theme's default behavior. Nothing is deleted — your Shopify products, collections, and metafields are untouched.
* **Product data stops syncing.** The app stops receiving product updates from your store, so its data no longer reflects changes you make in Shopify Admin.

Your app configuration — filters, search settings, recommendation widgets, and swatches — stays saved throughout.

## How to keep using the app

1. **Choose a paid plan.** Open **Pricing** in the app and select the tier that covers your store's number of active products. See [App pricing](/pricing/app-pricing.md) for how plans and catalog size affect your rate.
2. **Instant reactivation.** Once you subscribe, the app resumes automatically with all of your previous configuration in place — there's nothing to set up again.

## If you don't want to continue

* **Uninstall the app properly.** Follow the steps in [Disable app from theme](/getting-started/disable-app-from-theme.md) to remove the app's code from your theme and avoid leftover markup or layout issues.
* **Delete the app** from **Shopify Admin > Settings > Apps and sales channels**. This also cancels your subscription automatically.

If you'd rather keep your setup for later instead of uninstalling, contact us at <contact@globo.io> — we can pause your recurring charge while keeping your settings saved.

## Need help?

Contact us at <contact@globo.io>, or use the chat widget inside the app, and we'll be happy to assist.

## Related pages

* [App pricing](/pricing/app-pricing.md)
* [Disable app from theme](/getting-started/disable-app-from-theme.md)
* [Frequently asked questions](/faq/frequently-asked-questions.md)