What happens after trial ends?
What the 14-day free trial includes, what changes on your storefront if you don't subscribe before it ends, and how to reactivate the app.
What this does
Every store starts with a 14-day free trial with full access to all app features — filtering, search, recommendations, and Vehicle Finder — with no charge during this period. This page covers what you're told before the trial ends, what changes if you don't subscribe, and how to pick things back up afterwards.
Before the trial ends
Email reminder — a reminder is sent to the store owner's email address before the trial ends.
Dashboard notification — you can also track your remaining trial days on the app's Home dashboard at any time.
After the 14-day trial
If you don't subscribe to a paid plan before the trial ends:
The app stops working. Filtering, search, and the other app features are no longer active on your storefront, and your collection and search pages revert to your theme's default behavior. Nothing is deleted — your Shopify products, collections, and metafields are untouched.
Product data stops syncing. The app stops receiving product updates from your store, so its data no longer reflects changes you make in Shopify Admin.
Your app configuration — filters, search settings, recommendation widgets, and swatches — stays saved throughout.
How to keep using the app
Choose a paid plan. Open Pricing in the app and select the tier that covers your store's number of active products. See App pricing for how plans and catalog size affect your rate.
Instant reactivation. Once you subscribe, the app resumes automatically with all of your previous configuration in place — there's nothing to set up again.
If you don't want to continue
Uninstall the app properly. Follow the steps in Disable app from theme to remove the app's code from your theme and avoid leftover markup or layout issues.
Delete the app from Shopify Admin > Settings > Apps and sales channels. This also cancels your subscription automatically.
If you'd rather keep your setup for later instead of uninstalling, contact us at contact@globo.io — we can pause your recurring charge while keeping your settings saved.
Need help?
Contact us at contact@globo.io, or use the chat widget inside the app, and we'll be happy to assist.
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