Email

An email address field with built-in format validation, for digital gifts, proofs, and recipient notifications.

A field for an email address. The app checks the format before the customer can add the product to the cart.

Use it when you need an email address other than the buyer's own, such as a gift recipient, a second contact for a proof, or a colleague to copy in. Shopify already collects the buyer's email at checkout, so do not ask for it again.

What customers see

A single-line field with your label above it. If the entry is not a valid address, adding to cart is blocked and the message Invalid email is displayed.

Format validation is built in — there is no setting to turn it on.

Basic

Setting	What it does
Label / Name	Customer-facing text, and the name on the order.
Required field	Blocks add to cart until an address is entered.
Hidden label	Hides the label.
Placeholder	An example address.
Help text	Guidance that stays visible — the right place to explain what you will use the address for.
Default value	Pre-fills the field.
Conditional logic	Show or hide based on other choices.

Advanced

Setting	What it does
Suffix	Fixed text after the field.
Prefix / Prefix icon / Prefix text	An icon or text at the start — an envelope icon is the obvious choice.
Help text position	Where the help text sits.
HTML class / Column width	Styling hook and field width.

Validation

Format checking is always on and cannot be disabled. An invalid entry blocks Add to cart and displays Invalid email. You can change this message for each language under Settings > Translations. See Translate widget text.

The check applies to the format only. It confirms that the entry looks like an email address, but it cannot confirm that the mailbox exists.

Add-on pricing

Email cannot carry an add-on price.

If you charge for the delivery itself, such as a digital gift card sent to a recipient, add the price to the Switch or Checkbox that enables the feature. Then display the email field with conditional logic.

Personalizer

Not supported.

Examples

Gift recipient's email for a digital gift

Setting	Value
Label / Name	Recipient email
Required field	On
Placeholder	[e-mail]
Help text	We will email the gift here on the date you choose.
Conditional logic	Show when Send as a gift is selected

A second address for a proof

Required field off, help text Optional. We will copy this address on the artwork proof.

Notify me when the custom piece ships

Required field off, an envelope prefix icon, and help text explaining that Shopify already emails the buyer and this address is for someone else.

Notes

• Available on paid plans.

• Works in Shopify POS.

• Cannot carry an add-on price.

• No Personalizer support.

• Only one address per field. For several recipients, add several Email options. A Textarea also works, but its entries are not validated.

An email address is personal data. Collect it only when you need it, state the reason in help text, and make sure your privacy policy covers it. See Permissions and data.