> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/options/product-personalizer/layer-settings/customer-controls.md). # What customers can change Choose what customers can adjust on the product image: move, resize, or rotate an element, and for text, pick the font and color. The **What customers can change** card decides what customers may adjust themselves on the product image. Its help text sums up the rule: **Whatever you leave off stays exactly where you put it.** All options are off by default, so customers only change the content: the text they type or the photo they upload. ## On a text element The card has two parts.

Part	What it controls
Font and color	Lets customers pick the font and color in another option on the form. See Let customers pick font and color
Position and size	Change position, Resize, and Rotate on the product image

The What customers can change card of a text element with the Font and color links and the Change position, Resize, and Rotate checkboxes — On a text element, the card covers both the font and color source and what customers can move.

## On an image element The card has the three checkboxes only.

The What customers can change card of an image element with Change position and Resize ticked and Rotate unticked — For a photo upload, Change position and Resize let customers frame their own photo.

## The three permissions

Permission	What the customer can do
Change position	Drag the element on the product image
Resize	Drag the handles to make it bigger or smaller. Text has corner handles only, so it keeps its shape
Rotate	Drag the handle above it to turn it

{% hint style="warning" %} If you turn on any of these, also turn on **Crop area** in the [Print area](/options/product-personalizer/layer-settings/clip-area.md) card. Without it, a customer can drag a photo onto the handle of a mug or stretch text across the whole product, and the order is placed with that design. Leave **Hide the outline** off so customers can see the area they can work in. {% endhint %} ## What the customer sees On the product page, the customer clicks or taps the element to select it. Handles appear for what you allowed, and they can drag the element itself if **Change position** is on. On phones and tablets the handles are larger, so they are easier to grab.

A storefront t-shirt with the customer's photo selected, showing resize handles inside the dashed print area — On the storefront, selecting the photo shows handles for resizing, and the dashed outline shows where it can go.

Your **Position and size** values are the starting point. The customer's final arrangement is what goes into the design saved with the order. See [Designs in cart and orders](/options/product-personalizer/cart-and-orders.md). ## When to turn them on

Situation	Turn on	Why
A customer photo in a frame or print area	Change position, Resize	Only they know which part of the photo matters
A logo on a garment	Change position, Resize	Placement is part of what they are buying
An engraved name on a plate	Nothing	You know where the plate is
A design chosen from your own list	Nothing	You placed it already
A free-form sticker or collage layout	All three	The arrangement is the product
Text on a curved surface	Nothing	Curve handles it better

Turn them on when placement is the customer's decision. Leave them off when placement is a production limit. **Rotate** causes the most trouble. A slightly turned photo in a frame looks like a mistake, and turned engraving is often impossible to produce. Use it only where an angled result is a real product. ## Notes * Permissions are per element, so one element can move while another stays fixed. * Small elements are hard to drag on a phone. Set a starting position that most customers will keep. * Say in the option's help text what happens to anything outside the print area, for example "Anything outside the dashed line is not printed."