Payments
Price table
Cross Sell Widget
ā (Limited)
ā (Full Features)
Automated Rules
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ā
Manual Recommendations
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ā
Specific Products, Collection, Product Type, Tag
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ā
Recommended by Vendor
ā
ā
Recommended by Product Type
ā
ā
Recommended by Collection
ā
ā
Recommended by Tags
ā
ā
Best Selling Products
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Latest Products
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Recently Purchased Products
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Upsell Widget
In Cart Only
In Cart & Thank You Page
Template
Fits Theme
Fits Theme + Custom Colors
Analytics
Total Sales Only
Total Sales
Features
Basic
Product Price Show (when logged in), Auto Discounts
Support
Basic
Remove Copyright, Top Priority Support
Upgrading and downgrading
Hereās how to manage your plan upgrades and downgrades:
Navigate to our appās āPricingā section
Select a plan.
Your new plan will take effect immediately.
Downgrading grants you credits determined by the remaining days in your cycle. These credits can be utilized for future app purchases within the Shopify app store.
Billing FAQs
Find answers to common questions about the billing process.
What is the Free Trial?
After installing the app, select the desired plan, and a 7-day free trial will start, during which you will have full access to all features, benefits, and unlimited sessions.
What happens after my trial?
As your 7-day trial period draws to a close, hereās what happens:
If youāve chosen the Free Plan, it will start after the 7-day trial.
If youāve selected the Professional plan, the transition is just as smooth. After your 7-day trial, youāll be moved to your chosen plan. At this point, the subscription amount of your chosen plan will be deducted from your account, allowing you to enjoy advanced features, benefits, and a larger number of monthly sessions.
Under what circumstances does the plan change occur automatically?
Note that plan changes cannot occur automatically; they require manual action on your part.
What currency does the app use for billing?
Searchanise bills customers in United States dollars (USD).
How can I pay for the app?
The paid plan is seamlessly integrated with your Shopify account, meaning that your Shopify subscription, the appās subscription, and usage charge is combined in a single transaction.
To keep track of your appās billing details, follow these steps:
Navigate to the āSettingsā tab in your Shopify dashboard.
Click on āBillingā to access your billing-related information.
If necessary, click on āView Allā to explore further details.
In the āSubscriptionā section, find GLO Related Products, Upsell
Alternatively, you can find this information in your Shopify Settingsā āApps and Sales Channelsā section.
Within these sections, youāll discover comprehensive information about the app, recurring app charges, and your upcoming charge dates. Rest assured, these details are conveniently consolidated into your regular Shopify subscription bill.
Additionally, if you opted for Auto-Upgrade, youāll notice app usage charges reflected in the appās details within the āApps and Sales Channelsā section. These charges, such as those for increased sessions, will be dynamically adjusted based on your app usage. Again, these charges will be seamlessly integrated into your regular Shopify subscription bill.
How do I access my invoices?
To view your current invoice, follow these simple steps:
Method 1: āApps and Sales Channelsā
Navigate to the āApps and Sales Channelsā section in the āSettingsā section.
Locate Searchanise Upsell & Marketing and open it.
Find the āBilling and Usage Chargesā section.
Click on āView Current Invoiceā to access your latest billing details.
Method 2: Billing Cycle Insights
Head to the āSettingsā tab in your Shopify dashboard.
Click on āBillingā to explore your billing-related information.
Scroll down to the āRecent Billsā section.
Find the bill for the specific month youāre interested in and open it.
Click on āAppsā to view comprehensive invoice details.
When will I be charged?
Apps that charge merchants using subscriptions are billed on an independent, 30-day billing cycle. Although youāll see recurring app charges on your account as soon as you approve an app charge, the charges arenāt due immediately. Recurring app charges are applied to your account either when you receive your 30-day Shopify subscription bill or if you exceed your billing threshold, whichever comes first, even if the billing cycles donāt align.
Note: App usage charges within a single billing cycle can extend across two consecutive Shopify subscription bills.
My Shopify bill lists two charges. Why?
The appās billing is based on recurring subscription and usage charges.
Letās consider a scenario in which your active Shopify subscription is typically billed on the 5th of each month. Suppose you installed the GLO Related Products, Upsell and selected a plan on June 10th, with your next charge date scheduled for July 10th.
In this scenario, you will have a single app subscription charge. On July 5th, your Shopify bill will reflect this single app charge.
However, a dual charge situation will arise if you opt for an auto-upgrade or plan change on June 25th. On July 5th, youāll notice two charges on your Shopify bill. The first charge covers your initial installation until June 25th, while the second charge accounts for the period from June 25th to July 5th, reflecting your new planās rate or usage.
How can I pause or cancel my subscription?
While pausing your subscription is not an option, you can cancel it if necessary. Hereās what you need to do:
Navigate to the āPricingā section within the app.
Click on āDowngradeā under the Free plan and the cancellation process will be reflected immediately
You can also head to the āApps and Sales Channelsā section. Locate GLO Related Products, Upsell and uninstall it, which will automatically result in the immediate cancellation of your subscription.
The cancellation of your subscription will grant you credits determined by the remaining days in your cycle. These credits can be utilized for future app purchases within the Shopify app store.
Note: If you decide to cancel a plan mid-cycle, please be aware that youāll lose access to any paid features and benefits associated with your current plan. Your store will be in features of Free Plan.
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