SMTP Configuration

SMTP (Simple Mail Transfer Protocol):

• SMTP is used for sending transactional emails such as preorder confirmations, payment instructions, shipping updates, and status notifications. By configuring a custom SMTP server, businesses can manage email deliverability, branding (e.g., custom sender domain), and compliance more effectively.

Email API Integration:

• In addition to SMTP, the application supports integration with popular email service providers (ESPs) via their APIs (e.g., SendGrid, Mailgun, or Amazon SES). This approach allows faster delivery, better tracking (open/click rates), and more advanced features like templating, batch sending, and analytics.
• Together, SMTP and API options give businesses the flexibility to choose the best method for their needs, whether prioritizing simplicity, control, or scalability.

1. In admin app, go to settings page -> Mail SMTP & API

   

2. In tab general setting, choose your provider

   Google
   Outlook
   Sendinblue (is now Brevo)
   SendGrid
   Pepipost
   Amazon SES
   Elastic Email
   Mailgun
   Zoho ZeptoMail
   Other SMTP

   Example Googe SMTP

   

3. Custom sender information

   • From: [Sender’s Email]
   • Name: [Sender’s Name]
   • Reply To: [Reply To Email]

   

4. Save SMTP config and send test email

   • After configuring SMTP, you need to save and send test email to check if it works.
   • If sending test email fails, please contact support to check SMTP error log

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📩 Need Help?

If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We’re always here to help!

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