File Upload Element

The File Upload Field allows customers to upload their own files directly on the product page — perfect for personalized products like custom prints, logos, or documents.


🔧 Basic Configuration

  • Label / Name: Customize the label to explain what file the customer should upload.

  • Required Field: Check this option if uploading a file is mandatory before checkout.


➕ Allow Multiple Uploads (Pro Plan Feature)

  • By default, customers can upload only one file at a time.

  • With the Pro Plan, you can enable multiple file uploads.

  • You can limit the number of files customers can upload (up to 20 files max).

ere's how to set up a field so customers can upload their own file

  1. Make basic change to Label/ name/ Required field

  2. Allow Multiple

As default, customers can upload 1 file/ time. This multiple upload function is available in Pro plan. You can limit how many files they can upload. Maximum to 20 files:

  1. 📂 Allowed File Extensions

    • Specify which file formats are allowed (e.g., .jpg, .png, .pdf, .docx, etc.).

    • This helps control what types of content are submitted and ensures compatibility.

  1. 🧠 Conditional Logic

    • Use Conditional Logic to show or hide the file upload field based on other input values.

    • Great for customizing form behavior depending on customer selections.

  2. ⚙️ Advanced Settings

    Supports the same advanced settings as other elements, including:

    • HTML Class

    • Column Width

    • Help Text Position

    • Text Transformation

📧 Need Help? If you run into any issues while setting up your option set, feel free to reach out to us at Chat or email [email protected].

We’re always here and happy to help — with sincerity and care!

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