> For the complete documentation index, see [llms.txt](https://docs.globo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.globo.io/pre-order/back-in-stock/back-in-stock-notifications/customer-notifications.md).

# Customer notifications

## <mark style="color:blue;">How to Enable</mark>

{% stepper %}
{% step %}
From the app’s left navigation, go to **Settings > Back in Stock >** Enable the **Enable restock alerts**.&#x20;

<figure><img src="https://2477033452-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRtV458Onax2rMaEUV2SD%2Fuploads%2FuukGgzLc1IOP2r5td5GK%2Fimage.png?alt=media&amp;token=bb53df3b-9850-4d29-8804-9d391f2a071b" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Edit template**&#x20;

* Edit Email subject, Appearance , Sections
* For variable liquid, uyou can use variables to output data to your email template. Available variables are as follows:

| **Variable**          | **Description**                                                           |
| --------------------- | ------------------------------------------------------------------------- |
| `{{shop.name}}`       | The name of your store.                                                   |
| `{{shop.email}}`      | The email address of your store.                                          |
| `{{shop.shop_owner}}` | The full name of the store owner.                                         |
| `{{customer_email}}`  | The email address of the customer who signed up for back-in-stock alerts. |
| `{{customer_phone}}`  | The phone number of the customer (if collected).                          |
| `{{product_name}}`    | The name of the product that is back in stock.                            |
| `{{product_url}}`     | The URL (link) to the product page.                                       |
| `{{variant_name}}`    | The name or title of the specific variant (e.g., "Black / Large").        |
| `{{variant_url}}`     | The direct URL to the product variant (if supported).                     |

* In the Sections tab, customize the header, body, and footer
  {% endstep %}

{% step %}
Click **Save** to apply.
{% endstep %}
{% endstepper %}

## <mark style="color:blue;">Send a notification to customers when the product is back in stock</mark>

Decide the sending method:

* I will send the notification by myself
* Auto send notification

<figure><img src="https://2477033452-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRtV458Onax2rMaEUV2SD%2Fuploads%2F0vnyg1Yxh4zw8Q4LSnuH%2Fimage.png?alt=media&amp;token=1468626e-be94-4571-9587-0e7503a9cdb0" alt=""><figcaption></figcaption></figure>

<mark style="color:purple;">**Example:**</mark>

<figure><img src="https://2477033452-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRtV458Onax2rMaEUV2SD%2Fuploads%2FVMQ0vr1FrLNUUp6qpX8P%2Fimage.png?alt=media&amp;token=f6189707-a04c-4fce-a2c3-f82f4bad8d56" alt=""><figcaption></figcaption></figure>

***

📩 Need Help? \
\
If you encounter any difficulties during setup, please don’t hesitate to reach out via **chat** or email us at **<contact@globo.io>**. We're always here to help!