# SMTP Configuration

### **SMTP (Simple Mail Transfer Protocol):**

* SMTP is used for sending transactional emails such as preorder confirmations, payment instructions, shipping updates, and status notifications. By configuring a custom SMTP server, businesses can manage email deliverability, branding (e.g., custom sender domain), and compliance more effectively.

### **Email API Integration:**

* In addition to SMTP, the application supports integration with popular email service providers (ESPs) via their APIs (e.g., SendGrid, Mailgun, or Amazon SES). This approach allows faster delivery, better tracking (open/click rates), and more advanced features like templating, batch sending, and analytics.
* Together, SMTP and API options give businesses the flexibility to choose the best method for their needs, whether prioritizing simplicity, control, or scalability.

{% stepper %}
{% step %}

#### In admin app, go to settings page -> Mail SMTP & API

<figure><img src="https://2477033452-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRtV458Onax2rMaEUV2SD%2Fuploads%2FIq1UJ1HnoE3ig5jDxqwp%2Fimage.png?alt=media&#x26;token=885f5ad2-e5a3-4896-ad4d-2b260a8c8eb8" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### In tab general setting, choose your provider

```xml
Google
Outlook
Sendinblue (is now Brevo)
SendGrid
Pepipost
Amazon SES
Elastic Email
Mailgun
Zoho ZeptoMail
Other SMTP
```

<mark style="color:purple;">**Example Googe SMTP**</mark>

<figure><img src="https://2477033452-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRtV458Onax2rMaEUV2SD%2Fuploads%2FPmPhNKr2FJlc9CXT5h2u%2Fimage.png?alt=media&#x26;token=cc6e54ea-346a-4465-923f-1696d9fdbf43" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Custom sender information**

* **From**: \[Sender's Email]
* **Name**: \[Sender's Name]
* **Reply To**: \[Reply To Email]

<figure><img src="https://2477033452-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRtV458Onax2rMaEUV2SD%2Fuploads%2FWrxgqWV8n4Mt3jemQU5j%2Fimage.png?alt=media&#x26;token=e8cfa80d-2423-4e9f-8168-ee3a0d9cbd7c" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Save SMTP config and send test email

* After configuring SMTP, you need to save and send test email to check if it works.&#x20;
* If sending test email fails, please contact support to check SMTP error log
  {% endstep %}
  {% endstepper %}

***

📩 Need Help? \
\
If you encounter any difficulties during setup, please don’t hesitate to reach out via **chat** or email us at **<hi@globosoftware.net>**. We're always here to help!