Gmail
Enable 2-Step Authentication & Set up App Password from Gmail
Step 1: Make sure 2-Step Verification is ON
App Passwords only work if 2-Step Verification is enabled.
Go to Google Account Security.
Under “How you sign in to Google”, check that 2-Step Verification is turned on.
Step 2: Go to 2-Step Verification -> App Passwords
In the same Security page, under “Signing in to Google”, click App passwords. (You may need to log in again.)
Create app password -> enter app name
If you don’t see this option, it means:
2-Step Verification isn’t enabled, OR
Your Google Workspace admin disabled it, OR
You’re using an account that doesn’t allow app passwords.
Step 3: Use the App Password
A 16-character code will appear (e.g.,
abcd efgh ijkl mnop
).Enter this instead of your regular Gmail password when adding your account to the app.
Step 4: Copy, Backup, Save App Password.
You need to save and backup the app password, Google Gmail SMTP only display once, if you forget the app password, you need to regenerate the app password.
Save and Send test
Send emails from a different address or alias
If you own another email address, you can send mail as that address. For example:
Yahoo, Outlook, or other non-Gmail address
Your work, school, or business domain or alias, like @yourschool.edu or [email protected]
Another Gmail address
Tip: You can send emails from up to 99 different email addresses.
Step 1: Add an address you own
On your computer, open Gmail.
In the top right, click Settings
See all settings.

Click the Accounts and import or Accounts tab.
Accounts tab In the "Send mail as" section, click Add another email address.
Add another email address Enter your name and the address you want to send from.

Click Next Step
Send verification.
For school or work accounts, enter the SMTP server (for example, smtp.gmail.com or smtp.yourschool.edu) and the username and password on that account.
Click Add Account.
Step 2: Confirm the address
Sign in to the account you added.
Open the confirmation message you got from Gmail.
Click the link.
Step 3: Change the "From" address
In the message, click the "From" line. (If you don't see this, click the space next to the recipient's email.)
Select the address to send from.
Step 4: Change the “From” address in Globo PreOrder & BIS app
If you still have not set up the SMTP for admin, please view this article for more details: Set up SMTP email
In the SMTP configuration of admin, scroll down to Send mail from another email field
Enter the newly added email address (alias email) to the field Send mail from another email
Add a custom name for email account if you want (optional)
Click Save to update the changes and send test email
Now check the result in your email account

📩 Need Help? If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!
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