Shopify Sidekick

Ask Shopify Sidekick about your menus in plain language and jump straight to the right screen in the app.

Concept All plans 4 min read

Globo Mega Menu adds Mega menu tools to Sidekick, the assistant built into your Shopify admin. Sidekick answers questions about your mega menus and bottom bars with data from the app, and links you to the right screen when you want to change something.

Before you begin

Sidekick must be available in your Shopify admin — Shopify decides where it is.
Globo Mega Menu must be installed. The tools are added to Sidekick automatically; no setup needed.

Ask Sidekick about your menus

Open Sidekick

In your Shopify admin, open Sidekick.
Ask a question

Mention your menu, mega menu or bottom bar so Sidekick knows to use the app. See example prompts.

Ask Sidekick about your menus (1). It reads them from Globo Mega Menu and answers (2).
Open the link to act

To change something, open the link Sidekick gives you, check what’s pre-filled, and confirm in the app.

Example prompts

“Which menus do I have, and which one is live?”
“What’s in my main menu?”
“Which menu links to the Shoes collection?”
“Does my menu have any broken links or problems?”
“Which menu items does nobody click?”
“Why isn’t my mega menu showing on my store?”
“Why does the mobile menu show on my tablet?”
“Is my menu translated into French?”
“How many clicks and sales did my menu get last month?”
“What plan am I on, and how many menus can I create?”
“How do I add a countdown to my menu?”
“Undo my last changes to the main menu.”
“Create a mega menu from my Shopify main menu.”

What Sidekick can do

Sidekick reads information from Globo Mega Menu. It never changes your menus itself.

List your menus: Mega menus and bottom bars, with status (Active or Draft), schedules and which one you edited last.
Show what's in a menu: The top-level items and everything under a selected item.
Find items and links: Which menu links to a collection, product, page or blog, or which items have a given badge.
Check a menu for problems: Broken or empty links, duplicate items, empty submenus or blocks, ended countdowns, and products or collections that no longer exist.
Report click performance: The most-clicked, least-clicked and never-clicked items in a menu.
Explain why a menu isn't showing: Checks the app embed, published menus, schedules, markets and the store password, and tells you which menu visitors see on desktop and mobile.
Explain menu settings: For example the mobile breakpoint, how submenus open, fonts and colors.
Check translations: How much of a menu is translated into each store language.
List saved versions: The menu’s version history.
Show your plan: Plan name, number of menus and your menu limit.
Summarize analytics: Clicks, impressions, orders and revenue from your menus — the last 30 days unless you ask for another period.
Answer how-to questions: Finds the matching article in this help center.

Where its links open

Create a mega menu: The Create menu dialog. To build from a Shopify menu, Build it for me is pre-selected with that menu. You click Create menu.
Create a bottom bar: Menu manager with the Create menu list open. You click Mobile bottom bar.
Import a menu file: The Import menu dialog. You add the .json file and click Import.
Publish or preview a menu: That menu’s publish dialog. You choose the theme and confirm.
Edit or translate a menu: The menu editor, or the menu’s translation page.
Restore an earlier version: The menu editor on its Version history tab. You choose a version and restore it.
See full analytics: The Analytics page.
Contact support: The Contact page with your question pre-filled. You check the message and send it.

What Sidekick can’t do

Edit, publish, disable or delete a menu — open the link Sidekick gives you and make the change in the app.
Change settings, colors, fonts or links — use the menu editor; Sidekick can link to the matching help article.
Send a message to support for you — open the Contact page link, check the message and send it yourself.

Troubleshooting

Sidekick still reports a problem I just fixed

Ask Sidekick to check again — for example after turning on the app embed. Your storefront can take a few minutes to update.

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