Globo Docs
Globo Pre-Order
Globo Pre-Order
  • Getting Started
  • Pre-order setup
    • How to set up Pre-order product as Single Product
    • How to Set Up Pre-Orders for Multiple Products (Profile Products)
    • How to customize the Pre-order Widget
    • Display badge on Product
    • How to Set up Shipping date for Pre-order
  • How Pre-order reflects on Cart
  • Custom Pre-order tag on Order
  • Auto-Charge the remaining balance
  • Coming Soon function
    • Set up Coming Soon to Pre-order
  • Back In Stock Setup
    • How to set up Back In Stock function
  • Customize the Design of the Back-in-Stock Form
  • How to Receive Updates for Submissions
  • General App settings
    • Integrate Embed app with your theme
    • How to hide Buy Now button
    • How to Translate in multi-language
  • Email Configuration
    • Pre-order Emails Configuration
  • Back in stock Emails configuration
  • Frequently Asked Questions
    • Why is Pre-order not showing?
  • How to remove the message under/above the Pre-order button
  • How to Prevent Customers from Canceling Pre-Orders
  • Why Am I Not Receiving Notification Emails When a Customer Subscribes?
  • Why Is Only One Pre-order Product Added to the Cart?
  • What is New Model?
  • How Can I Collect the Balance When Customers Use the Partial Payment Method?
  • App Integration
    • Connect the Back In Stock form element to Klaviyo subscriber account
  • Configure Google Analytics Event Tracking
  • Connect the Back In Stock form element to Omnisend subscriber account
  • Connect Form Fill data to Shopify customer data
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On this page
  • Overview of Each Email Notification type
  • General Navigation: How to Enable or Edit Email Notification
  1. Email Configuration

Pre-order Emails Configuration

Overview of Each Email Notification type

1. Notification Email

  • Purpose: Sent to the customer after placing a pre-order, confirming that the product is a pre-order item.


2. Partial Payment Reminder

  • Purpose: Automatically reminds the customer to complete the remaining balance for their pre-ordered item.


3. Partial Payment Due Soon

  • Purpose: Sends daily notifications to the admin about pre-orders that are about to become overdue.


4. Partial Payment Processed

  • Purpose: Notifies the customer that the remaining payment has been successfully processed.


5. Shipping Update

  • Purpose: Automatically notifies the customer if there is a change in the delivery date of the product they ordered.

General Navigation: How to Enable or Edit Email Notification

General Navigation: How to Enable or Edit Email Notifications

Follow these steps to enable or customize the content of emails sent to your customers:


Steps:

  1. From the App Dashboard, go to: Settings > Notifications > Select the email you want to configure.

  2. Enable the checkbox: ✅ “Auto-send email to the customer” (if available).

  3. Customize the email content to align with your branding and communication style.

  4. Click Save to apply your changes.

  5. (Optional) Click Send Test to preview how the email will look to customers.

📩 Need Help?

If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!

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Last updated 2 months ago

How To enable Order notification Email
Customize Email content