How Can I Collect the Balance When Customers Use the Partial Payment Method?
Last updated
Last updated
In the old pre-order model, when customers place an order using the partial payment option, the app provides a built-in feature to help collect the remaining balance.
The system will automatically send a reminder email to the customer, prompting them to complete the outstanding payment for their pre-order item.
You can enable and customize this reminder email from the app settings to match your brand’s tone and ensure customers are informed and reminded on time.
In the new pre-order model, this process will be done automatically, you can set up the charge date from the product set up in the app.
For further setting of auto remaining charge, you can see more here.
If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!