Why Am I Not Receiving Notification Emails When a Customer Subscribes?
If you’re not receiving emails when a customer subscribes for Back in Stock notifications, it’s likely that the notification setting is not enabled. You can turn it on by following these steps:
✅ How to Enable Admin Notification Emails:
Go to your App Dashboard.
Click on Back in Stock > Settings > Activity Updates.
Make sure the option below is enabled (checked):
"Auto-send notification email to the admin when the customer registers back in stock"
Once this setting is enabled, you should start receiving emails whenever a customer subscribes.
📝 Tip: Also double-check your email address and spam folder, just in case the emails are being filtered.
Let me know if you’d like help testing it!
You can see more about other email types here.
📩 Need Help?
If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!
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