What is New Model?

Why is New Shopify Pre-order Model implemented

The app now supports Shopify’s new pre-order model alongside the original pre-order setup. This update was made in compliance with Shopify’s requirements, as they introduced a new Selling Plan API to better manage and standardize pre-orders across the platform.

⚠️ Once you switch to the new pre-order model, it will automatically apply to all new pre-orders created in your store

Advantages and Disadvantages of the New Pre-order Model

✨ New Features with the Selling Plan API

💰 Flexible Partial Payment Options

• Set deposit amounts at checkout.

• Define due dates for remaining payments.

• Shopify vaults the buyer’s payment method.

• Remaining balance is auto-charged on the set date.

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🚚 Fulfillment Date Customization

• Set future or unspecified fulfillment dates.

• Let customers know when the product will ship, even if it's not immediately.

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🏭 Inventory Reservation Control

• Option to delay inventory reservation until:

  • Order is created, or

  • Fulfillment happens.

• Avoids holding inventory prematurely.

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👀 Overdue Payment Tracking

• Track unpaid balances past due date.

• Orders will reflect an "unpaid" status in Shopify’s Orders page.

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⚠️ Requirements & Restrictions

✅ What You Must Do

• You must have a valid reason for expected shipping timelines.

• If no specific date is provided, you must reasonably believe it will ship within 30 days.

• If a delay occurs:

  • Inform customers of the revised ship date.

  • Explain their right to cancel or get a refund.

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❌ Limitations

• Payment Gateways Supported:

  • Shopify Payments

  • PayPal Express (Required for vaulting and auto-charging)

• Not Compatible With:

  • Accelerated checkouts: Shop Pay, Apple Pay, Google Pay, Meta Pay

  • Local payment methods: Klarna, mollie iDEAL, Sofort

  • Shopify POS (In-person selling)

  • Draft orders

  • Buy X, Get Y discount offers

  • Multiple due dates per order — only one due date is allowed per order (all items will follow the earliest due date

📩 Need Help?

If you encounter any difficulties during setup, please don’t hesitate to reach out via chat or email us at [email protected]. We're always here to help!